December 11, 2018 11:55 am Published by

Allow me to introduce you to this week’s guest Isabella Karat.
Isabella is a breast cancer surgeon and looks after women who require day care surgery or more complex treatment.

Isabella talks about the kind of communication skills required when meeting women who are concerned that they may have breast cancer.
She shares with us the importance of establishing empathy and rapport by using verbal and non-verbal communication skills such as body language, voice tone and open gestures.

Subscribe to my newsletter and receive monthly tips and techniques to help you speak and communicate with confidence. Please click me:

She talks about the approach she uses when having difficult conversations (the ‘Assist Model’) and the importance of listening and allowing people time to talk.

She shows us that the techniques she uses are applicable beyond the medical profession, and can be used by everyone to be more effective when they communicate.

If you would like to discover more tips and techniques to help you become a confident speaker and communicator you can download my free top tips booklet and subscribe to my newsletter here:

If you like this public speaking coaching podcast, please subscribe and add a 5 star review on your favourite podcast app.

You can find out more and get in touch with David at


Connect with David Murray on Twitter:
Connect with Isabella Karat

Categorised in:

This post was written by David Murray

Comments are closed here.